FAQs

As everything is done by hand, the process can take up to 1-3 weeks, depending on what you ordered. Once done, items are sent out the next working day. However, we will keep you updated with the process of your item by email.

When you fill out the price quote form and confirmed that you are going through with the order, an address will be sent to you to send your item. You will be exempted from paying a delivery charge when the item is sent back to you.

There is a seperate fixed price for UK, Europe and the rest of the world. For 'recycled clothes' customisation; when sent back, there is no posting and packaging fee.

Yes! You can create however many '1/1 piece' customisations. They can even have slight variations between them. All you have to do is fill out the quote form with specific details.

Email us wearing BRAI,MOR or tag us on instagram @braimor! We will feature you as soon as possible.